Inbound & Outbound Contact Center

Customer Care
Here at TSC we are passionate about customer service. TSC understands that a contact center’s success is measured by the quality of service that will keep your customers satisfied. We answer both live calls and online chat.

Client Sales
Outsourcing up-sell and cross selling campaigns is a great way to win new business quickly. Each team will be trained by our in-house trainer to meet the vision and goals your company has established.

Overflow Services
When planning peak time operations such as the holidays or expecting a  high response from a marketing campaign TSC provides high quality trained representatives for your inbound customer needs giving you the ability to become a 24/7 call center. This strategy will help you reduce costs and increase revenue.

Outbound Contact Center Services
We offer customized outbound solutions that are the right fit for your unique needs. TSC gives you excellent measurable outbound call center results that will not only convert prospects to customers today but that will also build a base for the future. Our outstanding customer service and experienced staff make each and every Outbound Telemarketing project successful.

  • Telemarketing services
  • Appointment scheduling
  • Market research surveys

Debt Collection and Recovery Services
Leveraging our technology in accounts receivable with our highly trained, courteous and professional staff, we strive for excellence with every attempt to collect all of your outstanding debts.

  • Business to business debt collection
  • Debt collection for contractors
  • Dental  and Medical office debt collections